[sharp-discuss] Installation problem V1.40

[Clemens Vonrhein]

Dear Karl,

difficult to tell. Here are some possibilities/remarks:

 - is the user running the httpd in a different UNIX group to the
   ordinary SHARP/autoSHARP user? Remember, this httpd-running user
   has to be able to 

     cd $BDG_home/users/karl/sharpfiles
   
   and then

     read/write in all subdirectories (datafiles, cardfiles and the
     various logfiles()

 - did you run all necessary installation scripts:

   1. installSHARP
   2. newmachine
   3. newuser

   and has the user created by step 3 run the 'useSHARP' command?

   (see
   http://www.globalphasing.com/sharp/installation/index.html#quick)

 - try running the checking script, described in

   http://www.globalphasing.com/sharp/installation/index.html#trouble

 - have a look at the log files in $BDG_home/sushi/logs/error_log: any
   meaningful message?

Hope that gives some help ...

Cheers

Clemens

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On Wed, Sep 04, 2002 at 04:39:42PM +1000, Karl A. Byriel wrote:
> Hi,
> 
> We are having problems with the httpd part of the installation. We have a
> Redhat 7.2 system and are using the httpd that is available with the
> helpers.  We can get the web server running and all other parts of the
> installation, but we only get a blank screen in the web browser.  The httpd
> logs indicate users are connecting, and the users can view the page source
> and see:  
> 
> <!--#exec cmd="/opt/sharp/sushi/cgi-bin/index.pl"-->
> 
> There are no error logs being generated.  Can anyone help?
> 
> Thanks,
> 
> Karl
> 
> Karl A. Byriel
> Structural Biology Division
> Institute for Molecular Bioscience
> The University of Queensland Qld 4072 Australia
> Phone: 61-7-33654941 Fax: 61-7-33651990
> Mobile: 0400 209 186  HTTP://www.imb.uq.edu.au
> 
> 
> 

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