[sharp-discuss] sharp server access fails

[Clemens Vonrhein]

Dear Gottfried,

that should be simple to sort out:

On Mon, Mar 30, 2009 at 03:04:02PM +0200, Palm wrote:
> Dear all, 
> 
>   We have a problem accessing the sharp server.
> Installation of SHARP on our machine wh21 last week went well and 
> we have run some jobs already. The computer was turned off brieflyon 
> the weekend.

That means that the httpd was killed.

> After the weekend access to the sharp server however 
> fails: 
> 
> Failed to Connect
> Firefox can't establish a connection to the server at wh21:8080.

Exactly: since the httpd wasn't restarted. Solution

 * login again as the same UNIX user that installed the software

 * go to the installation directory and setup environment

   % cd /where/ever/sharp

   % source ./setup.csh         # csh/tcsh
     - or -
   % . ./setup.sh               # ksh/bash/sh/zsh

 * restart cleanly:

   % adm/bin/kill_server SHARP
   % adm/bin/restart_server SHARP
   % adm/bin/check_server SHARP

That should be it ...

Cheers

Clemens



> 
> We have not (knowingly) changed any settings since Friday (SuSE Linux 
> 11.0, single machine, multiple user for SHARP).
> We are using DHCP to access the internet. Could it be that a new 
> IP address was assigned to the computer and that this causes the 
> problems? Is there a fix or do we have to get a static IP address 
> for our computer? Can we change the IP address, which SHARP is expecting,
> to a new static (or if necessary, to the current dynamic IP address)?
> 
> greetings
>   Gottfried
> 
> 
> 
> 
> 
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* Clemens Vonrhein, Ph.D.     vonrhein AT GlobalPhasing DOT com
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