[sharp-discuss] Blank pages in SHARP again

[Claus Flensburg]

Hi Derek,

On Fri, Apr 08, 2011 at 10:04:17AM +0200, Derek Logan wrote:
> Hi Clemens and others,
> 
> I wrote quite some time ago about a problem relating to blank pages being served up by SUSHI from a SHARP installation on a Mac Pro (Mac OS X 10.6.7). The server is still running, but it simply shows blank pages. The only solution I know is to restart the httpd process. Unfortunately the problem has persisted and I have to do this restart several times per day if anyone is using SHARP.
> 
> SHARP is installed under the account "sharp" and there is for simplicity only one user, "derek". Well actually there is another one "marjolein", but she is using my account. The last few lines of sushi/logs/error.log read:
> 
> could not lookup DNS configuration info service: (ipc/send) invalid destination port
> could not lookup DNS configuration info service: (ipc/send) invalid destination port
> perl: no user 503
> [Thu Apr  7 20:03:07 2011] [error] [client 217.72.59.39] access to /users/derek/logfiles/MIR.3/LISTautoSHARP.html failed, reason: user marjolein not allowed access
> perl: no user 503
> perl: no user 503
> perl: no user 503
> perl: no user 503
> [Fri Apr  8 09:41:34 2011] [notice] caught SIGTERM, shutting down
> [Fri Apr  8 09:41:39 2011] [notice] Apache/1.3.41 (Darwin) configured -- resuming normal operations
> [Fri Apr  8 09:41:39 2011] [notice] Accept mutex: flock (Default: flock)
> 
> The last three lines derive from my restart. The question is which other lines are symptomatic of the blank pages problem? The Mac Pro is being a fixed IP address by a DNS server with which its MAC address is registered. Here come the last lines from access_log, from just before and after the restart. Does this give any clues?

yes, the "perl: no user 503" rang a bell.

On Snow Leopard we have encountered this.

Please see the description and work around on the SHARP wiki:

https://www.globalphasing.com/sharp/wiki/

https://www.globalphasing.com/sharp/wiki/index.cgi?TroublePerlSnowLeopard

Does using ActivePerl solve your problem?


Regards,

ClAuS + BDG