[sharp-discuss] error running rantan

[Todd Pfaff]

Clemens,

I'm the person who did the installation of the sharp software for Alba.

Regarding your first point, all I can say is that I installed sharp via 
the web site documentation.  If Alba would like me to do so, I'll be 
happy to follow your instructions to configure sharp as you recommend.

Regarding the second point, we are only running the sharp software on the 
host for which we obtained the license key.  That's what is so puzzling 
about the error message.  I have no idea what it's trying to do at that 
point that it is attempting to validate a license and returning that 
error.  If you can give us some advice as to how to diagnose this problem 
further, that would be much appreciated.

Regards,
--
Todd Pfaff <pfaff at mcmaster.ca>
Research & High-Performance Computing Support
McMaster University, Hamilton, Ontario, Canada
http://www.rhpcs.mcmaster.ca/~pfaff

On Mon, 23 Jul 2007, Clemens Vonrhein wrote:

> Hi Alba,
>
> two points (the first is not related to the error you see though):
>
> - why are you using RANTAN for finding the sites? The SHELXC/D
>  interface in autoSHARP is much more powerful. If you have the
>  binaries 'shelxc' and 'shelxd' on your system, please configure
>  autoSHARP to use it:
>
>    % cd /where/ever/sharp
>    % source ./setup.csh           # for tcsh/csh
>      - or -
>    % . ./setup.sh                 # for bash/ksh/sh/zsh
>    % adm/bin/shelx-setup
>
>  It is highly recommended over RANTAN!
>
> - your error comes from the fact that you're trying to run on a
>  computer/machine, for which you haven't got a valid licence
>  key. Remember that after you registered with us (receiving your
>  initial licence), you will need to get a licence key for each
>  machine that you want to run the software on. That is easily done
>  with the various tools on http://www.globalphasing.com/sharp/ -
>  which allow you to get the current username/password, request
>  additional licenec keys and renew your licence.
>
>  Note: if you already have SHARP/autoSHARP running you should go to
>  the 'request additional licence keys' link and not requesting
>  another licence for the same lab/group again.
>
> Hope that helps
>
> Cheers
>
> Clemens
>
> On Fri, Jul 20, 2007 at 03:31:56PM -0400, Alba Guarne wrote:
>> My apologies if this question has been posted before but I am new to
>> the list.
>>
>> I have installed SHARP and I am trying to solve a structure by MIR
>> using 3 derivatives. Everything looks fine until RANTAN looks for
>> sites on the first data set. At the weeding step, I get the following
>> error
>>
>> invalid license data = -15
>>
>> and autoSHARP stops. Any ideas of what am I missing or haven't
>> installed properly?
>>
>> Thanks
>>
>> Alba
>>
>>
>> Alba Guarné, PhD
>> Assistant Professor
>> Department of Biochemistry and Biomedical Sciences
>> Health Sciences Centre, Room 4N57A
>> McMaster University
>> 1200 Main Street West. Hamilton, ON L8N 3Z5
>> Phone: (905) 525-9140 ext. 26394
>> FAX: (905) 522-9033
>> http://www.science.mcmaster.ca/biochem/faculty/guarne/index.htm
>>
>>
>
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>
>
>